Shopping Cart
View Cart
Checkout
# of Item(s): 0
Total: $0.00

Categories

Frequently Asked Questions

CANDLE INFORMATION

¿ All candles are hand-mixed and hand-poured just for you at the time you order. Candles take 10 to 14 days to fully cure and have maximum scent throw. Your candles will ship 10 days following your order and will be ready to burn upon receipt.

¿ THE WAX

o Our 100% Soy Wax Candles are made with soy wax from American soybean growers. The soy wax we use is natural, kosher, and biodegradable. Soy wax candles hold their fragrance better, and burn longer, cooler, and cleaner than traditional paraffin (petroleum based) wax candles. Did you know that soy wax can be easily cleaned up with soap and water? We did. That's just another reason we choose to use 100% soy wax!

¿ THE WICKS

o The wicks in our 100% Soy Wax Candles are cotton with a hemp core. Hemp-cored wicks provide a hotter, cleaner burn than standard wicks, allowing for a more even melt. Our wicks are lead- and zinc-free. Our combination of 100% soy wax and natural fiber wicks will give you approximately 80 to 100 enjoyable and smoke/soot-free hours with your favorite Fragrant Lotus scents

¿ THE SCENTS

o Your candle will be scented with skin-safe and phthalate-free fragrance oil.

¿ THE COLORS

o Highly concentrated, eco-friendly dye blocks

o No hazardous solvents or additives such as naphtha or naphthalene

o No ingredients are on the California Prop 65 list of cancer causing ingredients

o Never tested on animals

¿ THE CONTAINERS

o Our candles are currently available in:

¿ 16 ounce round glass jar w/black lid

o The jars are re-usable/recyclable once you've finished your candle.

o Wash out with soap and hot water to remove excess wax. These containers (not lids) are dishwasher safe, just be sure to remove the leftover wax and labels first.

AIR FRESHENER INFORMATION

¿ All SCENT to GO space refreshers are created just for you at the time you order. Your SCENT to GO space refreshers will ship the day following our receipt of your order - Monday if order is received after 10am Hawai¿i time on Saturday ¿ unless ordered with candles.

o THE CONTAINERS

¿ 8 ounce Jelly Jars with a daisy cut pewter lid

¿ Ingredients:

¿ odorless water-absorbing polymer (polyacrylamide) crystals

¿ distilled water

¿ water soluble

¿ body-safe/FD&C or D&C color dye

¿ skin-safe, phthalate-free fragrance oil

o PLEASE KEEP OUT OF REACH OF CHILDREN & PETS

WHAT ARE MY PAYMENT OPTIONS? 

  • Your payment will be accepted securely through PayPal.
    • You are welcome to use a credit card as payment if you do not have a PayPal account

    

 

WHEN WILL MY ITEM(S) SHIP?

  • Because we are a home-based business, we fulfill every order as it is received.
  • We want to ensure that you receive the best possible candle, with the best possible fragrance.  Therefore, we will ship your candles 10 business days following your order.  It takes 10 to 14 days for a candle to cure, so your SOY-SOY Good! will be ready to burn as soon as you receive them.
  • Your SCENT to GO space refreshers will ship the business day following our receipt of your order.

WHAT ARE MY SHIPPING OPTIONS?

  • All items are securely packed in USPS Priority Mail Flat Rate Boxes, and will generally take 3-5 business days to reach you.
  • Orders of 1 to 6 items will ship for $10.70 to $19.85 (if the actual postage is less, you will receive a refund of the difference)
  • Orders of 7 or more items will ship for FREE
  • If you are local, please choose "Hand Delivery" as your shipping option.  I will contact you when your order is ready to arrange for delivery

Go Back